The noblest pleasure is a joy of understanding
WHAT IS BAND & ROLL?
First, it was just two of us. Designers. Creative minds. Family. But now, we are building a dream team of creative professionals with similar views, a finer taste, unconditional love for animals, and an urgent desire to make our world a better place for all beings.
WHAT DOES BAND & ROLL MEAN?
It is a combination of two words, where band stands for gang, group, collective or community and roll means rotate, thunder, rumble, ride. Hence, we see us as a group of makers and doers who portrays an intimate truth of all humankind: an honest love for the work with purpose.
WHERE DO YOU SOURCE MATERIALS?
Materials we use are sourced from heritage manufacturers with a long history of traditions all over the world. They have been around for centuries and know how to make things that last!
WHAT DO I GET?
A timeless product of subtle quality, which is meant to become your everyday essential.
WHAT DO I NOT GET?
A cheap seasonal product.
DO YOUR PRICES INCLUDE VAT?
Yes. According to the European law all prices have to be shown including VAT. But, if you are located outside EU, you will see the net price excluding VAT. Hence, you may be required to pay import fees and taxes depending on your location and value of the order. For more information, please contact your local customs office.
MY DEVICE, SIZE, ETC... ISN'T LISTED. WHAT SHOULD I DO?
Ask for it. We will see if we can customize it for you. Please note, the price would increase around 1.5 to 2 times the standard price.
IPAD AND IPHONE CASES. PRODUCT FIT?
All of our cases are designed for the snug fit of your device. The tight grip ensures great protection and prevents occasional sliding. We do not advise using additional cases on your devices with our products. The leather may stretch and adapt to new dimensions disabling the snug fit. If you are unsure with your choice, feel free to ask us. We are here to help.
WHERE IS MY PACKAGE?
Packages ship from Germany. Once your order has shipped, you will receive an email confirmation of your shipping details and the tracking number.
For any concerns about your package contact us so that we can personally ensure it gets to you.
WHAT ARE THE SHIPPING TIMES?
Please be patient. At current uncertain times it may take a bit longer since delivery agencies may struggle with shipping more than usually. In general, shipping times are as follows:
Germany 1-3 business days. Europe 5-7 business days. International 5-15 business days. Premium and Express are faster.
WHAT IF I DON‘T LIKE MY ITEM?
If you are not satisfied with your purchase, you can return your goods in unused condition for any reason within 14 days from the date you receive the package. No questions asked.
HOW DO I KNOW YOUR GOODS ARE AUTHENTIC?
As founder of BAND & ROLL, I unconditionally ensure that each product offered on this website is 100% genuine.
Please note that we are unable to assure the authenticity of our goods offered on other websites. If you don't know if other goods are sold in your country, kindly drop us a line.
HOW DO I CARE FOR MY GOODS?
Value them, and they will serve you for many years.
For detailed information click, here.