The noblest pleasure is a joy of understanding
RETURNS + EXCHANGES
Please purchase seriously. All of the goods are made to order and receive them back in unused condition is crucial to our business.
Should you not be satisfied with your purchase, you can return it within 14 days of receiving your order. German and European customers can just send it back to us:
BAND & ROLL
We kindly ask our International customers to email us before so that we can provide you with the shipping details.
After receipt and inspection, you can get exchanged or refunded within 14 business days. Please note that refunds will issue for the cost of the product, not including shipping back charges.
Custom orders & gift cards cannot be returned and remain excluded from our refund & exchange policy.
Used products will neither be refunded nor sent back unless you agree to bear the reshipment cost.